Frequently Asked
Questions

Shipping is calculated at checkout based on your location and the items in your order, and shown clearly before you pay. Any available free or flat-rate shipping offers are applied automatically when your order qualifies.

Orders are processed within 1–3 business days after payment is confirmed. Once shipped, estimated delivery is 3–6 business days within the United States and 7–20 business days internationally. Delivery times are estimates and can vary with carrier, customs, and other factors.

Yes, we ship worldwide. International orders may be subject to import taxes, customs duties, or fees set by your country’s authorities. These charges are the customer’s responsibility and are outside our control.

Yes. As soon as your order ships, we email you a tracking number so you can follow it every step of the way. If you don’t see it, please check your spam folder or contact us.

Orders can be cancelled or changed before they ship. Email contact@argoclash.shop as soon as possible with your order number. If it hasn’t been dispatched, we’ll cancel and refund in full, or update it. Once shipped, our Return & Refund Policy applies.

First check your spam or promotions folder. If you still can’t find it within an hour of ordering, email contact@argoclash.shop with your name and the email used at checkout, and we’ll resend it.

You’ll get an order confirmation email right after purchase, and a shipping confirmation with tracking once it’s dispatched. You can also use our Track Your Order page anytime for live updates.

You have 30 days from delivery to request a return. Items must be unused, in their original condition and packaging (sealed products unopened). For change-of-mind returns, you cover the return shipping. Full details are in our Refund & Return Policy.

Once we receive and inspect your return, refunds are processed to your original payment method within 3 business days. Depending on your bank or card provider, it may take up to 8 days for the funds to appear.

Contact us within 48 hours of delivery with your order number and clear photos of the item and packaging. We’ll make it right with a replacement or full refund, and return shipping is on us for damaged, defective, wrong, or missing items.

Yes — every item we sell is 100% authentic, backed by our Product Authenticity Policy. Graded cards can be verified directly with PSA, BGS, CGC, or SGC using their certification numbers.

Yes. We source through channels we trust and check sealed items for any signs of tampering or resealing. We never sell resealed product as genuine.

Pokémon products, sports cards, gaming and trading card games, and collectibles — including sealed product, single cards, and professionally graded cards.

No retailer can — what’s inside sealed product is determined entirely by the manufacturer. That’s the thrill of the rip. What we do guarantee is that the product is genuine, factory sealed, and untampered.

A preorder reserves an upcoming or not-yet-in-stock release for you. You pay at checkout, which secures your spot, and the item ships once it’s officially released and in our hands, followed by our standard 1–3 day processing. See our Pre-Order Policy.

Preorders are charged in full at the time of order, through Stripe or PayPal. This is what reserves and guarantees your item, since we use it to secure allocation with our suppliers.

Release dates are estimates set by the manufacturer and can shift. If a date moves, your reserved spot and your locked-in price stay valid, and we’ll keep you updated. If we ever can’t fulfill a preorder, you get a full refund.

Raw singles are described using recognized standards, from Near Mint down to Damaged, and we grade conservatively when in doubt. Graded cards are sold exactly as they come in their sealed slab, with the company and grade stated. Full detail is in our Card Condition Guide.

Every professionally graded card has a unique certification number on its slab. You can look it up directly on the grading company’s official site — PSA, BGS, CGC, or SGC — to confirm the card, grade, and authenticity. We encourage you to verify any slab you buy.

We accept Stripe (Visa, Mastercard, American Express, Discover, plus Apple Pay and Google Pay where available) and PayPal, so you can pay whichever way you prefer.

Payment is taken in full at the time you place your order, and an order confirmation email is sent as soon as it goes through.

Yes. Checkout is SSL encrypted and payments are handled directly by Stripe and PayPal, both PCI DSS compliant. Your full card details are never seen or stored on our servers.